1. Introduction

Welcome to Pet Zone, your go-to destination for all your pet care essentials. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use.

2. Definitions

• “We,” “us,” or “our” refers to Pet Zone.
• “You” or “your” refers to the user or customer accessing our website.
• “Products” refers to pet-related goods and services available for purchase on our website.

3. Products and Services

• We strive to provide accurate descriptions, images, and pricing information for all products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
• We reserve the right to modify or discontinue products or services without prior notice.
• Pricing is subject to change without notice. We are not liable for any price discrepancies or errors.
• All sales are final unless otherwise stated in our return and refund policy.

4. Ordering and Payment

• By placing an order, you agree to purchase products or services at the prices listed on our website.
• Payment methods accepted may include credit/debit cards, PayPal, or other payment methods specified on our website.
• Orders are subject to availability. We reserve the right to cancel or refuse any order at our discretion.
• Orders are processed promptly, but delivery times may vary depending on location, shipping method, and product availability.

5. Shipping and Delivery

• We strive to deliver products in a timely manner, but delivery times are estimates and not guaranteed.
• Shipping costs and delivery options are specified during the checkout process.
• We are not responsible for delays or damages during shipping, but we will assist you in resolving any issues with the carrier.

6. Returns and Refunds

• Please refer to our return and refund policy for details on eligibility, procedures, and conditions.
• We may refuse returns or refunds if products are not returned in their original condition or are outside the specified return period.

7. Privacy Policy

• We respect your privacy and are committed to protecting your personal information. Please refer to our privacy policy for details on how we collect, use, and disclose your information.

8. Intellectual Property

• All content on our website, including text, graphics, logos, images, and software, is the property of Pet Zone or its licensors and is protected by copyright and other intellectual property laws.

9. Limitation of Liability

• In no event shall Pet Zone be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or products, even if advised of the possibility of such damages.

10. Governing Law

• These terms and conditions shall be governed by and construed in accordance with the laws of Egypt. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Egyptian courts.

11. Changes to Terms and Conditions

• We reserve the right to update, change, or replace any part of these terms and conditions at any time without prior notice. It is your responsibility to check this page periodically for changes.

12. Contact Information

• If you have any questions or concerns about these terms and conditions, please contact us at [Your Contact Information].

13. Acceptance of Terms and Conditions

• By using our website or purchasing products from us, you acknowledge that you have read, understood, and agree to these terms and conditions.